Privacy Policy
Your health data is sensitive. We handle it with the highest level of security and transparency.
Tele Health Privacy Statement
1.1 You acknowledge that if you use the Website and sign up for our services we’ll collect information about you including:
(a) when you provide Personal Information on the Website, including creating an account; (b) when you make a booking via the Website;
1. Collecting Information
1.1 You acknowledge that if you use the Website and sign up for our services well collect information about you including:
(a) when you provide Personal Information on the Website, including creating an
account;
(b) when you make a booking via the Website;
(c) when you subscribe to receive notifications, emails and information from us;
(d) generally when you visit and navigate our Website.
2. Making a Booking
2.1 When creating an account on our Website, we’ll ask you to submit certain Personal Information, including (but not limited to) your name, last name, mobile phone number, email address, ‘Login’ (i.e. username), password and gender. We may also request other information from time-to-time.:
2.2 When you make a booking for an appointment with a healthcare professional via the Website, you will be asked to submit certain Personal Information, including (but not limited to) your name, last name, mobile phone number, email address, photo identification, address, age, gender and medical history. We may also request other information from time-to-time.;
2.3 When we receive booking requests, we will retain the information relating to you and the booking for our records and for other internal purposes and for the purposes of contacting you about the booking..
2.4 We use AutoMed to facilitate the appointment booking process and to capture your Personal Information. When you make a booking through our Website, your Personal Information will also be provided to AutoMed and handled in accordance with their privacy policy, which may be updated from time to time. AutoMed is bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth) and implements security measures to ensure the protection of your data and Personal Information. AutoMed and we may disclose your Personal Information to the health professionals and medical practices you have booked appointments with for the purposes of providing healthcare, prescriptions and other related services/products. AutoMed and we may use your Personal Information to contact you about AutoMed’s products or services, as well as share de-identified data with third parties, including for the purposes of helping AutoMed improve its services and products, for recruitment purposes, payment processing, security, reporting and/or advertising
2.5 You acknowledge that online payments made to us on our Website are made using third party software and/or services. Personal Information you provide to such third parties will be governed by each such third party’s privacy policy. We shall not be responsible or liable for your disclosure of Personal Information to such third parties.
3. Submitting Material or Sending Messages
3.1 When you submit material, send us a message through the Website, or subscribe to receive information from us, we’ll ask you to provide certain Personal Information, including (but not limited to) your full name and email address. We may also request other information from time-to-time: