Website Terms & Conditions

By visiting, viewing, accessing or otherwise using Tele Health Enterprises Pty Ltd’s website at TeleHealthcom.au (or other relevant domains), including any of the services on the website or information available on the website (together, the “Website”), you agree to be bound by the following Website Terms and Conditions of Use and our Privacy Policy (together, the “Website Ts & Cs”).

If you do not want to be bound by our Website Ts & Cs, then your only option is not to visit, view, access or otherwise use the Website or the services offered via the Website. You understand, agree and acknowledge that these Website Ts & Cs constitute a legally binding agreement between you and Tele Health Enterprises Pty Ltd (ABN: 15 645 405 803) (“Tele Health”, “we”, “our” or “us”) and you shall be deemed to have accepted the Website Ts & Cs, if you use and/or access the Website and/or our services.

The Website Ts & Cs apply to all transactions conducted on the Website or using our services.

You promise that you are over 18 years of age. If you are not, you may not use the Website.

You agree and acknowledge that we may modify, delete, improve, update or discontinue the provision of any information or services on the Website at our sole discretion and without notice to you, even if it may result in you being prevented from accessing any information or service contained on the Website. Also, you agree and acknowledge that we are entitled to provide services to you through subsidiaries, affiliates, agents or third parties.

You acknowledge that when you book an appointment for a consultation, you are entering into a direct agreement with the professional with whom you make the appointment. We are engaged by (and paid by) such professionals to facilitate and manage such bookings and payments relating to such bookings.

The Website is made available to you for personal, non-commercial purposes only.

You may not use the Website or our services in a manner which would circumvent the purpose of the Website, including attempting to solicit direct appointments with doctors listed on our Website without using our services provided via the Website.

You promise that all information you provide on, or in connection with, the Website and your appointments will be (and will be kept) true, accurate, current and complete.

The Website is provided ‘as is’ and you must not (and must not attempt to) alter, edit, interrupt or otherwise interfere with the Website (including, without limitation, no hacking, introduction of ‘viruses’ and/or uploading of spyware). Further, you must not engage in crawling, scraping, caching or otherwise accessing any content on the Website via automated means or otherwise.

In order to access and use all the functions of the Website and our services, you must complete the registration process and provide all requested information and details. You must also provide valid credit card details.

All registrations, bookings and payments will be processed by AutoMed, who will also collect and handle the information you provide in connection with booking an appointment and using the Website and our services. To be clear, we do not collect or store credit card details, such details are stored and managed by AutoMed pursuant to AutoMed’s Terms of Use and AutoMed’s Privacy Policy.

You promise you are authorised to use the credit card you provide in connection with your use of the Website and our services, including paying for an appointment booked via Tele Health.

You agree that we may make your name, address and details available to professionals with whom you make a booking or as otherwise required by law, but we will only otherwise share your details in accordance with our Privacy Policy.